Creating your business process can will involve trial and error, but, when it is done correctly it can be the key to your success. BPM is used by businesses to improve its end-to-end business processes. It can be categorized into five stages which are: design, modeling, execution, monitoring and optimization.
A good place to begin creating successful processes, it is to begin with tracking what each employee of your workforce is doing and how long it’s taking to complete their tasks. By you having a solid understanding of where time is being spent and on what will help you to plan out deadlines and estimates for the future.
The goal is to create a system for your business that can be repeated again and again until you and your workforce become efficient at it. Having repeatable processes in place eliminates the need to create a brand new plan-of-action for every engagement with a new task or client.
What is DMEMO?
DMEO stands for Design, Model, Execute, Monitor and Optimize. Each phase of DMEMO asks specific questions and has certain purposes.
Design – How is it done and what steps can be taken to complete the process?
Model – Why is it done that way? What improvements can we make? What can we eliminate to consolidate and automate the procedure?
Execute – Make adjustments in an attempt to improve the process.
Monitor – Track the process and see if the modifications are yielding improvements.
Optimize – What more can we do? If improvements can be made, it’s time to repeat the DMEMO process.
What is DMAIC?
DMAIC stands for Define, Measure, Analyze, Improve, and Control. Each phase of DMAIC asks specific questions, has certain purposes, and uses a step-by-step model to enhance the desired process.
Define – Define the problem in terms of the customer.
Measure – Evaluate aspects of the current process and collect data.
Analyze – Interpret data to identify cause and effect.
Improve – Use the analysis to determine how to change and optimize the process.
Control – Eliminate deviations from the target goal in order to correct future mistakes.